FREQUENTLY ASKED QUESTIONS

Membership
Is there a time limits on my membership?
I noticed that my country name is not listed on your membership registration page, can I still join and made purchases from your website?

Payments
How do I pay by bank transfer?
How Do I pay by Western Union?
How secure is my credit card information in your website?
Who/what is Paypal.com?
What charge will appear on my credit card billing statement?
Who is processing my credit card transaction?
How do I pay via Maybank ATM or Online(Maybank2u) Transfer?
How do I pay for my purchases?

Policies & Practices
What is your Return policy?

About Orders
How do i know when you have shipped out my orders?

About Shipping
What is the delivery time frame for normal delivery by registered air parcel ?
What is the delivery time frame for Express Delivery?
Where can I view your list of shipping and handling rates associated with my country?
My country name is not listed on your shipping list.

More Product Information
Why the price is lower after the first box purchase?